Shipping Policy
We apply a processing time of 1 to 3 business days (Monday through Friday).
Orders placed before 5:00 PM (Eastern Time – Canada) are processed the same day.
All products go through a short processing period before being shipped.
After processing, the average delivery time is 4 to 7 business days.
You can therefore expect a total delivery time of approximately 5 to 10 business days from the date your order is placed.
Potential Delays
During unexpectedly busy periods, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and appreciate your understanding in the event of a delay.
We will, of course, keep you informed and do our best to keep any delays to an absolute minimum.
Shipping Carriers
To deliver our orders, we work with reliable shipping partners such as DHL, Canada Post, and FedEx.
Thanks to these partnerships, you benefit from secure delivery and real-time tracking, allowing you to easily follow your package every step of the way.
Additional Benefits
To make your shopping experience as convenient as possible, we offer several additional benefits.
Orders above a certain amount qualify for free shipping.
You may also choose insured shipping, which includes priority processing, for a small additional fee. This gives you extra peace of mind knowing that your order will be handled with the utmost care.
Order Tracking
Every order comes with a tracking number, allowing you to track your package from the moment it is shipped until it is delivered.
Customer Service
Our customer service team is always available to answer your questions or assist you whenever needed.
We are committed to providing you with the best possible service and do everything we can to ensure your shopping experience is smooth and enjoyable.